How long will it take to receive my order?
Each keepsake is engraved with care and shipped within 5–10 business days. If you need your order sooner for a wedding, retreat, or special celebration, we also offer rush options at checkout.
What is your return policy?
Because every piece is custom made, personalized items are final sale. If your order arrives damaged or not as expected, we’ll make it right. Non-personalized items may be returned within 14 days of delivery.
Can I customize my keepsake?
Yes. Most of our products can be engraved with names, initials, dates, or short phrases. You’ll see personalization options on each product page. If you’re dreaming up something special, just reach out — we love custom requests.
Do you offer gift wrapping?
Absolutely. Every order is packaged with care in our signature linen or kraft box, ready for gifting. Bulk and event orders include thoughtful presentation so each recipient feels cherished.
Do you take bulk orders?
Yes — we craft personalized sets for weddings, retreats, and corporate events. From vow books to journals and tote bundles, each order is tailored to your gathering.